Frequently Asked Questions

Select your product:

Baby Products:

General Questions

Q.  Do you ship to Australia, Canada, NZ, Europe and other continents?
A. We ship all over the world, select "Global Shipping" when you checkout of our store.

Q.  I do not have a credit card, can I mail in my order?
A. To order by mail.. Select your products and proceed to the checkout page. Under -Payment Options - select "Print an order form and pay by mail" This enables you to complete the transaction, print out the invoice which you enclose together with your check, postal order or cash.

Q.  Why use your essential oil formulas when there are many prescription and over the counter drugs?
A. Our formulas are 100% pure natural essential oils , no drugs. Essential oils have the ability to penetrate into the cell membranes faster than any known substance. Essential oils are fat soluble which means that the body absorbs trace elements of the formulas directly into the blood stream and immune system bypassing the kidneys and digestive system, where they combat your condition internally.

Q.  Why do I need to massage a few drops of the formula into the soles of my feet?
A. This area is the fastest way for the essential oils to be absorbed by your body. According to Chinese medical knowledge, our human body has over 360 acupuncture points, with more than 60 found under the feet, known as the second heart.

Q.  What is the significance of the formulas being absorbed into my blood stream and immune system?
A. Although our products are applied topically, your condition resides in your body. The formulas penetrate your cell membranes to combat your condition at the source. Your healing process therefore is two fold, topical application and internal, where the formula combats the source.

Q.  Can your products be used on children?
A. Our Baby Formulas are safe for children of all ages, including Heal Eczema and Heal Stretch Marks. Heal Warts, Heal Molluscum and Heal Skin Tags are not recommended for children under 4. The remaining formulas are not recommended for children under 6.

Q.  I am pregnant, can I use your products?
A. Our Pregnancy formulas are safe to use when pregnant or nursing

Q.  Have your products been in the news at all?
A. Yes, our products have been featured in many magazines and newspapers worldwide! Click here to see a few examples

Q. Are your products used in any hospitals or by any doctors or medical professionals?
A. Yes, our products are used in hospitals and medical practices throughout Europe and North America. We have many doctors, pharmacists and other medical professionals who recommend our formulas.
Click here to see testimonials from medical professionals.

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Baby Products:

Baby Calm Massage

Q.  How soon will I see results?
A. Your child will immediately start calming as the soothing scents of the essential oils are inhaled.

Q.  How do I apply the product?
A. Use a few drops on your hands and massage onto your baby's skin for a few minutes.

Q.  What benefit will my baby receive?
A. The formula helps boost your baby's immune system, controls proper sleep patterns and can assist with weight gain and your child's overall disposition.

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Heal Bites & Scrapes

Q.  How soon will I see results?
A. Healing time depends on the severity of the condition. The formula works internally with the immune system to heal the condition.

Q.  Will I need more than one bottle of your formula?
A. This depends on the severity of the condition. More severe cases may require additional formula. We offer two size bottles: An 11ml and a 33ml size. The 11ml size is sufficient for a few bites or scrapes, if the area is relatively large, you will need the 33ml size bottle.

Q.  How do I apply the product?
A. Add 5 drops of formula to half a pint of warm water and clean the affected area thoroughly. Once dry, 1-2 drops are applied directly to the condition, twice a day.

Q.  My child is in pain, will this hurt him/her?
A. No, the formula is very gentle and will eliminate the symptoms and pain immediately.

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Heal Bruises & Burns

Q.  How soon will I see results?
A. Healing time will depend on the severity of the condition. The ingredients in the formula have been proven to heal quickly, effectively and painlessly.

Q.  What about the symptoms?
A. The symptoms such as swelling, redness and soreness will be alleviated immediately.

Q.  How do I apply the product?
A. Place a few drops of formula on your finger or on a Q-Tip and apply directly to the affected area, three times per day. For minor burns, soak the area in cold water for five minuts, it is important to cool the area or it will continue to burn.

Q. My child's burns look pretty severe, what should I do?.
A. All serious burns need immediate medical attention.

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Heal Colic

Q. How do I apply the product?
A. For colic: The formula is massaged into the soles of the feet, three times per day using a small amount of formula per application. For stomach aches: The formula is topically applied to the area of discomfort as well as to the soles of the feet. The formula is applied until the stomach ache is eliminated.

Q. How soon will I see results?
A. Relief from crying and the symptoms of Colic can be noticed almost immediately. The more the formula is used, the less colic symptoms your child will have. Relief from the pain and discomfort of a stomach ache will begin immediately, the formula is applied until the stomach ache is eliminated which generally takes several minutes

Q. Is it necessary to massage a few drops of formula into my feet?
A.  By massaging a few drops of formula into the soles of your feet (arch), the formula will penetrate into the cell membranes. Essential oils are fat soluble which means that the body absorbs trace elements of the formulas directly into the blood stream and immune system bypassing the kidneys and digestive system. This is part of the healing process.

Q. How often do I apply the product?
A. Apply the formula whenever your baby has a stomach ache or colic symptoms

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Heal Constipation

Q.  How soon will I see results?
A. Symptoms will be alleviated immediately, the more the formula is used, the better the condition.

Q. How do I apply the product?
A. Place two to three drops of formula in your hands and gently massage onto the abdomen in a clockwise direction, twice a day. One drop is also massage underneath the feet.

Q. Is it necessary to massage a few drops of formula into my feet?
A. By massaging a few drops of formula into the soles of your feet (arch), the formula will penetrate into the cell membranes. Essential oils are fat soluble which means that the body absorbs trace elements of the formulas directly into the blood stream and immune system bypassing the kidneys and digestive system. This is part of the healing process.

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Heal Cradle Cap

Q. How do I apply the product?
A. Heal Cradle Cap is topically applied to the scalp using a small amount of formula on a Q-tip or on your finger.

Q.  How soon will I see results?
A. Healing time differs from infant to infant. Most symptoms will dissipate within a few days of application. Continue to apply until the condition is completely eliminated.

Q.  My child is only a few days old, is this still safe?
A. Yes, the formula is gentle and safe for children of all ages, including newborn babies.

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Heal Diaper Rash

Q.  How do I apply the product?
A. Heal Diaper Rash is applied topically directly to the rash using a Q-tip or your finger. The ingredients have been proven to help heal the skin and get rid of diaper rash quickly, effectively and painlessly.

Q.  How soon will I see results?
A.  Healing time is different for all babies, the symptoms will dissipate immediately, continue to apply, until the condition is eliminated.

Q.  How can I avoid diaper rash?
A. The easiest way to avoid diaper rash is enuring your baby has a dry diaper, wet diapers will lead to diaper rash very quickly. Change the diaper when soiled as soon as possible. Always wash your baby's botom when changing the diaper, warm water with or without a mild soap is suitable or you can use unscented baby wipes.

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Heal Diarrhea

Q.  How do I apply the product?
A. Gently massage two drops of formula onto the abdomen in a circular motion for a few minutes, twice a day

Q.  How soon will I see results?
A. The formula will help to eliminate the symptoms of diarrhea and along with proper hydration and care the condition will heal very quickly.

Q.  How much formula do I need?
A. This depends on how often your child suffers from diarrhea. One regular bottle is sufficient for 120 applications, save 10% on the large 33ml size which contains 360 applications.

Q.  What else do I need to do?
A. It is very important to keep your child well hydrated whenever he/she has diarrhea as a lot of the bodys liquid is lost.

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Heal Dry Skin

Q. How do I apply the product?
A. Heal Dry Skin is topically applied directly to any patches of dry skin, as well as to the soles of the feet using a small amount of formula on a Q-Tip or on your finger. The formula is absorbed into the blood stream and works with the immune system to promote healing.

Q.  How soon will I see results?
A. The healing process differs from child to child. The formula will help to eliminate the symptoms of dry skin and eliminate the dry patches completely. The formula will eliminate the appearance and symptoms of dry skin within several days and is perfect for your child.

Q. How can I prevent my child's dry skin?
A. When bathing, try to use less soap, soap tends to dry out skin. After bathing your child, be sure to use plenty of moisturizers to keep your child's skin well hydrated, it is best to do this immediately after bathing (within a few minutes) to help maintain moisture. Running a humidifier in your child's room is also a good idea.

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Heal Eczema

Q. I have used a number of medications including cortisone, why will your product help me?
A. Our Heal Eczema formula is 100% pure essential oils, no drugs. Essential oils have the ability to penetrate into the cell membranes faster than any known substance. Essential oils are fat soluble which means that the body absorbs trace elements of the formula directly into the blood stream and immune system bypassing the kidneys and digestive system.

Q. My child has dry / weeping eczema, can he still use your product?
A. Our formula is specifically formulated for all eczema conditions.

Q. How soon will I see results?
A. The healing process varies from person to person. Our formula will relieve itchiness and stimulates regeneration of skin tissue.

Q. How do I apply the product?
A. Place a few drops of formula on your fingertips and apply topically.

Q. Can your formula be used on children
A. Heal Eczema is safe to use on children of all ages.

Q. Is it necessary to massage a few drops of formula into my feet?
A. Your eczema is not simply an external condition. By massaging a few drops of formula into the soles of your feet (arch), the formula will penetrate into the cell membranes. Essential oils are fat soluble which means that the body absorbs trace elements of the formulas directly into the blood stream and immune system bypassing the kidneys and digestive system. This is part of the healing process.

Q. Has Heal Eczema been in the news?
A. Yes, Heal Eczema been featured in many magazines and newspapers worldwide! Click here to see a few examples

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Heal Sniffles

Q.  How soon will I see results?
A. The healing process differs from child to child. The formula will immediately start to help to eliminate both the symptoms and the cause of your child's cold. The formula will eliminate the symptoms and cause of the cold completely within several days.

Q.  How do I apply the product?
A. Heal Sniffles is topically applied to the soles of the feet using a small amount of formula on a Q-Tip or on your finger. Gently massage the formula underneath your child's feet for a few seconds, allowing the formula to be absorbed into the immune system.

Q.  My child has had the same cold for over a week, what should I do?
A. Seek medical attention if the condition persists for over a week, this may be the signs of a more serious condition.

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Heal Teething

Q.  How do I apply the product?
A. Heal Teething is topically applied to the exterior of the mouth, around the jaw and neck area and any other areas of discomfort using a drop or two of formula on your finger or on a Q-Tip.

Q.  How soon will I see results?
A. Heal Teething works to eliminate the symptoms and the discomfort of your child's teething. Relief from the pain and discomfort will begin immediately. The more the formula is used, the more relief your child will have from the painful teething process.

Q.  Will I need more than one bottle of your formula?
A. This depends on the severity of your condition. More severe cases may require additional formula. We offer two size bottles: An 11ml and a 33ml size. The 11ml size contaings 120 applications and save 10% on a 33ml size containing 360 applications.

Q.  Can I apply this inside my child's mouth?
A. No, this formula is a topical treatment to be applied to the exterior of the mouth only. Do not take orally.

Q.  You say this is an exterior treatment, but my child has pain inside his mouth, how will this work for him?
A. The formula works internally with the immune system to heal the condition, apply to the exterior jaw and neck area for best results.

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Heal Umbilical Cord

Q.  How do I apply the product?
A. The formula is applied topically, directly to the umbilical cord stump. Add 2 drops of the formula to a cup of warm water. Dip in a cotton ball, squeeze out to release excess liquid and then gently rub around the umbilical cord area twice a day.

Q.  How soon will I see results?
A. The healing time is different in each baby and with proper applications, the stump should fall off and heal far quicker than normal!

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Pregnancy/New Mom Products:

Goodbye Baby Blues

Q. How do I apply the product?
A. Add a few drops of Goodbye Baby Blues Massage into your bath water for a relaxing session. While relaxing, make sure to do some deep breathing exercises. In addition, a few drops can be massaged into the tummy and under the feet.

The ingredients in Goodbye Baby Blues have been proven to soothe and relax you

Q.  I have used other products, why will your product help me?
A. Essential oils have the ability to penetrate into the cell membranes faster than any known substance. Constituents in our formula have been proven effective in cell re-generation.

Q. When do I begin applying the formula during pregnancy?
A. Start applying the formula on your abdomen and breasts from your fourth month as a preventative measure.

Q. How soon will I see results?
A. The formula will restore tone to your skin and you feel great. Heal Baby Blues should be used for the first month after birth, as baby blues usually starts within 3 days after birth.

Q. How often do I apply the product?
A. A minimum of two times per day, morning and evening. If you wish and it is convenient, you may also apply the formula in the middle of the day.

Q. I thiink I have postnatal depression, will this product help?
A. Postnatal depression is a more serious conditiion and a medical professional should be consulted.

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Heal Engorgement

Q.  How do I apply the product?
A. A few drops of Heal Engorgement are massaged into the breasts using a circular motion.

The ingredients in Heal Engorgement have been proven to eliminate the pain and discomfort of engorged breasts so that once again breast feeding your baby becomes an enjoyable experience for both of you.

Q.  How soon will I see results?
A. The formula will eliminate the pain and discomfort of engorged breasts

Q.  What else can I do to hepl with feeding?
A. To help soften your breasts, it is recommended to have warm wash or shower before feeding to encourage the free flow of milk. Feed your baby on demand and until he/she is full. Use one breast per feed. Most importantly, wear a comfortable, well-fitting bra that does not have an underwire, be sure to fully remove your bra when feeding.

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Heal Exhaustion

Q.  How do I apply the product?
A. Massage a few drops of Heal Exhaustion into the neck, legs and feet. A few drops can also be added to your bath.

The ingredients in Heal Exhaustion have been proven to soothe and relax you and heal that feeling of exhaustion.

Q.  How soon will I see results?
A. Heal Exhaustion begins working immediately to relax your body and mind and help you to regain your energy.

Q. What else can I do to ease my exhaustion?
A. Try to bring down your daily activities to only the necessary tasks. After a day's work, take 20 minutes to lay down and relax so you have more energy for the evening. A good night's sleep is also very important.

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Heal Fissures P

Q. How soon will I see results?
A. The healing process varies from person to person. The majority who use our products experience immediate relief. Eliminating fissures can take as little as 2 weeks to 6 weeks. At first you may not notice any change in the condition but, be patient! The condition WILL be eliminated with a little patience and regular applications.

It is important to apply three times a day without missing applications. If you miss one day, the healing process will be pushed back by 2 to 4 days.

Q. How do I apply the product?
A. Place a few drops on a Q-Tip or use your fingers to apply topically.

The easiest way to apply would be as follows: allow one drop to fall onto your finger, gently apply and repeat with another drop. Apply one drop under each foot and massage for 30 seconds. Repeat this process three times a day.

Q. You state that this is a topical application but I have an internal fissure!
A. This is still a topical application. Place a few drops on a Q-Tip or use your finger to insert. If the fissure is too far internally to reach, we suggest using a dropper.

Q. Is it necessary to massage a few drops of formula into my feet?
A. Your fissures are not simply an external condition. By massaging a few drops of formula into the soles of your feet (arch), the formula will penetrate into the cell membranes. Essential oils are fat soluble which means that the body absorbs trace elements of the formulas directly into the blood stream and immune system bypassing the kidneys and digestive system. This is part of the healing process.

Q. How many bottles of formula will I need?
A. Fissures are generally eliminated within 2 to 6 weeks, depending on your immune system.One 11ml size bottle of Heal Fissures P is sufficient for 3-4 weeks of application. If there is still discomfort after 3 weeks, you will require a second bottle, or you can save 10% on our large 33ml size bottle.

Fissures may recur, many of our customers keep a bottle handy because the second time you have to treat the condition, the fissures usually disappear within 10 days.

Q. Do I need to change my diet?
A. Increase your raw fruit and vegetables intake during the program. It is also advisable to eliminate dairy, wheat and sugar, this will aid your body in healing the condition. Drink lots of water and consume natural yogurt. (yogurt is not classified as dairy, the molecular structure has changed)

Q. What about hemorrhoids?
A. We have a specially formulated product called Heal Hemorrhoids P. If you have fissures and hemorrhoids, use Heal Fissures P first, followed by Heal Hemorrhoids P to clear the hemorrhoids.

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Heal Hemorrhoids P and Heal Bleeding Hemorrhoids P

Q. You have two products, I am not sure which one to use?
A. Heal Bleeding Hemorrhoids P is formulated specifically for bleeding caused by a hemorrhoid. If you have hemorrhoids as well as bleeding, you will need both our Heal Hemorrhoids P and Heal Bleeding Hemorrhoids P formulas. If you do not have any bleeding, you will only need the Heal Hemorrhoids P formula.

Q. I have both conditions, which product should I use first?
A. Bleeding is a secondary condition usually caused from the hemorrhoids rupturing. This condition must be healed first. Apply Heal Bleeding Hemorrhoids P to eliminate the bleeding. When the bleeding has stopped, continue with the formula for one or two days and then switch to the Heal Hemorrhoids P product to eliminate the actual hemorrhoids.

Q. How soon will I see results?
A. The healing process varies from person to person. The majority who use our products experience immediate relief. Eliminating hemorrhoids can take as little as 2 weeks to 6 weeks. At first you may not notice any change in the condition but, be patient! Usually the first signs of healing will be when the hemorrhoids shrink in size in the early morning and come up again later in the day. This is an advanced stage in the healing process. The condition WILL be eliminated with a little patience and regular applications.

It is important to apply three times a day without missing applications. If you miss one day, the healing process will be pushed back by 2 to 4 days.

Q. How do I apply the product?
A. Place a few drops on a Q-Tip or use your fingers to apply topically.

The easiest way to apply would be as follows: allow one drop to fall onto your finger, gently apply and repeat with another drop. Apply one drop under each oot and massage for 30 seconds. Repeat this process three times a day.

Q. You state that this is a topical application but I have internal hemorrhoids!
A. This is still a topical application. Place a few drops on a Q-Tip or use your finger to insert. If the hemorrhoids are too far internally to reach, we suggest using a dropper.

Q. Is it necessary to massage a few drops of formula into my feet?
A. Your hemorrhoids are not simply an external condition. By massaging a few drops of formula into the soles of your feet (arch), the formula will penetrate into the cell membranes. Essential oils are fat soluble which means that the body absorbs trace elements of the formulas directly into the blood stream and immune system bypassing the kidneys and digestive system. This is part of the healing process.

Q. How many bottles of formula will I need?
A. The bleeding from hemorrhoids usually heals within two weeks, one bottle of Heal Bleeding Hemorrhoids is normally sufficient. If you are treating a fissure, the healing may take longer and require more than one bottle, or you can save 10% with our large 33 ml bottle.

To eliminate the actual hemorrhoids may take up to 6 weeks (the longest time frame), depending on your immune system. One bottle of 11 ml Heal Hemorrhoids P will last +- 3 to 4 weeks. If shrinkage does not occur after 3 weeks, you will require a second bottle, or save 10% with our large 33 ml bottle.

Hemorrhoids may recur, many of our customers keep a bottle handy because the second time you have to treat the condition, the hemorrhoids usually disappear within 10 days.

Q. Do I need to change my diet?
A. Increase your raw fruit and vegetables intake during the program. It is also advisable to eliminate dairy, wheat and sugar, this will aid your body in healing the condition. Drink lots of water and consume natural yogurt. (yogurt is not classified as dairy, the molecular structure has changed)

Q. What about anal fissures?
A. We have a specially formulated product for anal fissures called
Heal Fissures P. If you have hemorrhoids as well as fissures, use
Heal Fissures P first, followed by Heal Hemorrhoids P once the fissures have cleared.

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Heal Nausea

Q. How do I apply the product?
A. Add a few drops of Heal Nausea to a bowl or cup of boiling water next to your bed or a drop can be placed on your pillow at night. During the day the formula can be inhaled in a number of ways to alleviate the nausea.

Q. How long does Heal Nausea take to work?
A. The formula takes effect almost immediately to relieve the nausea. After a few days of using the formula as directed at night, the nausea will slowly begin to subside and in many women, the condition will be eliminated completely!

Q. Can I take it orally?
A. No, this is a topical treatment and is not to be taken orally.

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Heal Sore Nipples

Q. How do I apply the product?
A.Heal Sore Nipples should be used after each feed to help your nipples recover and recuperate. The formula is applied topically, directly to the area.

Q. How long does it take to heal my sore nipples?
A.If used as a treatment for already cracked and sore nipples, the formula will take effect almost immediately, providing great relief and quickly healing the condition completely!

Q. Can I use this formula to prevent sore nipples?
A.Yes, the formula can also be used as a preventative measure. Apply a few drops directly to the nipples before each feed, the formula will prevent any discomfort created by sore or cracked nipples

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Heal Stretch Marks

Q. Can I use your product during pregnancy or nursing?
A. Our formula has been specifically formulated for pregnant and nursing mothers.

Q. I have used other products, why will your product help me?
A. Essential oils have the ability to penetrate into the cell membranes faster than any known substance. Constituents in our formula have been proven effective in cell re-generation.

Q. When do I begin applying the formula during pregnancy?
A. Start applying the formula on your abdomen and breasts from your fourth month as a preventative measure.

Q. How soon will I see results?
A. The healing process varies from person to person.

Q. How do I apply the product?
A. Place a few drops on your fingers and gently massage onto the affected areas.

Q. How often do I apply the product?
A. A minimum of two times per day, morning and evening. If you wish and it is convenient, you may also apply the formula in the middle of the day.

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Heal Varicose Veins

Q. How do I apply the product?
A. The formula is applied topically directly to the veins, as well as to the soles of the feet using a small amount of formula on a Q-Tip or on your finger.

Q. How soon will I see results?
A.The healing process differs from person to person. The formula will help to eliminate the symptoms of varicose veins and eliminate the veins themselves completely. The formula will eliminate the appearance and symptoms of varicose veins within several weeks.

Q. How can I prevent varicose veins?
A. Walking is recommended to stimulate blood flow. Once a day lie in your bef for 15 minutes with your feet up higher than your head, this will help to stimulate blood flow through your entire body

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